Thegiconsultant’s Weblog

Blog of The GI Consultant – serving the Financial Services Industry

Something reported at last!

Broker Network chairman Grant Ellis has called on the government to overturn its controversial extension of insurance premium tax (IPT) to administration charges on personal lines insurance.

Meanwhile, Biba and other trade bodies continued emergency talks with HM Revenue & Customs over the shock decision, announced late last year by chancellor Alistair Darling.

Ellis said the move to extend IPT to admin fees, designed to stop tax avoidance following a court case between HMRC and Homeserve, was “completely unworkable”.

The tax was introduced with effect from December, so in theory brokers should be collecting it now. There is widespread confusion about how it should be collected, however. HMRC has said brokers should collect the tax, then pass it on to insurers, which will in turn pay it to the government.

But neither brokers nor insurers have the systems in place to do this. In many cases, several insurers provide policies to an end user, with the broker charging just one arrangement fee – meaning they would not know which insurer to pay the tax to.

Ellis said: “Most brokers are completely and utterly bemused; the cost of bringing it all in is going to be huge. I don’t believe HMRC’s view that insurers are going to collect it is workable, so they are going to have to register every broker in the land to collect IPT. The revenue from it will be about £10m – it’s going to cost HMRC more than that to put the systems into place.

He added that brokers needed to decide whether or not to collect IPT now. If they did not collect it, they could be liable to pay a lump sum to the revenue at the end of the tax year. If they did collect it and the decision was reversed, they would have to refund it to customers.

Ellis said: “It’s a big distraction to the industry, at a time when we could have done without it.”

Late last year, Biba and the IIB met with officials at HMRC. A Biba spokesman said: “The meeting was constructive, with both sides agreeing to meet again to discuss whether an alternative can be found to the draft legislation contained in the pre-Budget report. Any alternative would need to effectively close the ‘loophole’ created by the Homeserve case.

“In the meantime, both Biba and IIB urge its members to continue to prepare for the application of IPT to fees. Queries on the detail of collection should be referred to the relevant insurer.”

A HMRC spokesman said: “We are concerned that this measure is targeted as tightly as possible on the known tax avoidance and will continue to listen to industry concerns and take further action to address them where possible.”

I can’t believe it’s not happening!

This insurance premium tax thing – how come no-one is talking about it? Even Twitter is silent on the topic! Are we so used to mad governance that we are just going to swallow it? People who already subsidise uninsured drivers and insurance fraudsters and now expected to pay more tax when they use an adviser who charges a small administration fee. Is the idea to price intermediaries out of the market, grasping at every little straw to get more taxation or just to further annoy insurers who are already collecting tax on premiums they control, driving health and safety enforcement and helping to deal with property crime because the government can’t.

I read today that the government £400 scrappage allowance for certain old boilers is ridiculous too – apparently you get a better discount on British Gas’s other schemes so it’s just an extra present for British Gas from our cash strapped government. Super. Oh, and according to my spell checker ’scrappage’ is not a word!

High pressure selling – FSA bans broker

I see the FSA has sunk its teeth into a mortgage broker, rightly so given what he was doing. What intriges me though, is that one of their complaints about his business was around the steep sales targets set for staff which resulted in them using the high pressure tactics to make sales to satisfy these targets. This is exactly what a friend of mine was experiencing at Northern Rock… pressure and incentives to meet high sales targets and maintain high conversion rates. I didn;t see the Rock getting its permissions withdrawn though, I wonder why that was?

I.P.T. Rage

Insurance brokers should justifiably be seething over this latest on insurance premium tax (IPT)! The chancellor wants the (normally 5%) tax to apply to fees charged to personal lines customers. Most insurance brokers are not VAT registered and so do not charge it. Where a non-VAT registered broker charges an admin fee, the fee is VAT and TAX free as it was thought that IPT only applied to insurance premiums. To suddenly move the goal posts without consultation is grossly unfair and unexecutable as an overnight change!

This has occured over the way Homeserve GB have rearranged their offering and been taken to court by the revenue. The Homeserve case is somewhat different in circumstances to the usual broker scenario too – Homeserve provide niche products via one insurer and do not give advice. The administration they give is tied to the specific product and part of the service. Even if you argue that they should be charging IPT, this is not the same as an advice giving broker undertaking a fair analysis of the market, providing advice and assistance on a range of products.

Even worse, insurers are responsible for collecting IPT and passing it to the revenue. How ever are they going to sort out the tax on fees to which they are not party? Is anyone thinking this thing through apart from good old BIBA?

Banking on common sense!

The decision on bank charges for unauthorised overdrafts is, I feel, I victory for common sense. We were about to face charges on our current accounts to subsidise payouts – think we should mainly be breathing sighs of relief! After all, why should the prudent people who stay in credit or within their overdraft limits, subsidise those who borrow money without permission? It’s not beyond understanding surely? If you are concerned about the unnecessary hardship this might cause, then help your friends who are struggling – if we were all nicer to each other, less of us would be in the type of penury that leads to unauthorised overdrafts. That would leave only the feckless and then we wouldn’t have a problem would we?

B2L recovery led by students?

The property sector has to recover because we are short of houses. Interestingly also, the Student Accommodation sector should be ready to produce rental and capital growth now. This is likely as student numbers increase when jobs are in short supply.  UCAS has reported that accepted applications overall were 12% higher than for the 2008/2009 year, with mature student applications increased by 20%), this includes students from abroad and the vast majority of them need new accomodation. Can’t be bothered to do this? I am sure there is a fund out there capitalising on these prospects as I write….

So, where there is muck (student bedrooms) there is brass!

Banks

The fact that banks are too big to fail has created a problem that is too big to ignore, said Governor of the Bank of England Mervyn King last night in Edinburgh. He called the scale of the UK bank bailout “breathtaking” at nearly one trillion pounds or close to two thirds of the annual output of the entire UK economy. “To paraphrase a great wartime leader, never in the field of financial endeavour has so much money been owed by so few to so many. And, one might add, so far with little real reform,” he said. “It is hard to see how the existence of institutions that are “too important to fail” is consistent with their being in the private sector. Encouraging banks to take risks that result in large dividend and remuneration payouts when things go well, and losses for taxpayers when they don’t, distorts the allocation of resources and management of risk,” said King. King, said: “Why were banks willing to take risks that proved so damaging both to themselves and the rest of the economy?” He added: “Banks and their creditors knew that if they were sufficiently important to the economy or the rest of the financial system, and things went wrong, the government would always stand behind them. And they were right.” He said the way back will be two-pronged and meant first, rebalancing the economy and secondly, serious structural reform of the way banks are run and regulated. Failure to do this, he said, would leave the way open for another worse banking crisis than the one we have seen. King explored the reform paths open, including asking banks to retain higher levels of capital to buffer themselves against risk, but said the question of how much is sufficient remains unanswered. Asking banks to separate their riskier trading arm from retail banking arms, the side offering personal and commercial banking to consumers and business, was another option being explored across the globe. King said: “There are those who claim such proposals are impractical. It is hard to see why. He continued: “What does seem impractical, however, are the current arrangements.” Increased scrutiny of the banks through regulation was another option being explored, he said. He said banks must not try to earn their way out of current government support by resuming the very activities that got them into trouble in the first place. King said: “Out of what must have appeared to many of you to be a clear blue sky of economic stability, arose a financial firestorm that wreaked substantial damage to the real economy and we have not yet seen its full consequences. The case for market discipline is no less compelling for banking than for other industries.” He concluded: “The past two years have shown how dangerous it is to let bankers play with fire. This is not a question of blame – as Sir Walter Scott rightly said, the majority in the industry are “good men and women. It is a matter of the incentives they face. To protect our genuinely successful financial centres, reform of banking is essential.” The British Banker’s Association (BBA) chief executive, Angela Knight said: “The Governor has long held this view. We believe the key issue is not one of breaking up banks but of financing the economy.” “UK banks are supportive of reform and have already acted to address the issues which the recent global financial problems exposed. The economic recovery, jobs and paying back the tax payers are best served by the tripartite authorities working together. We are committed to getting on with effective reform: many of the key regulatory changes have in fact already been implemented. The industry is at the table for change and is changing. We are committed to ensuring that this crisis never happens again.”

FSA: you have to DIY

Just as the FSA expect firms to do their own due diligence on providers, they have now written to CEOs to confirm that although they vet ‘approved persons’ the regulated firms must do this too! Talk about a duplication of effort… also, with their statutory powers, how must easier is it for the FSA to do the diligence. The thorny matter of references makes it really hard for firms to investigate new members of staff, what is needed is a neutral party to make enquiries. The FSA could actually earn their fees by allowing their vetting to replace firms own. Now that would be useful. It would also be useful if FSA authorisation and regulation gave some guarantee of ’soundness’. It’s classic hot potato stuff, nobody wants to own the liabilities do they?

From 37 to 100 pages, how will that help?

November should mark a brighter dawn for all of us with a bank account. That it will probably do little to curb the banks’ bad behaviour will be yet another black mark on the stained copybook of the Financial Services Authority (FSA). The first of the month is when the chief City watchdog will take over the policing of retail banking. The Banking Code, the cosy system of self-regulation that has allowed poor service and bad practice to flourish, will be consigned to the dustbin. Few will mourn its passing, as tighter regulation is long overdue. But what is the point of replacing a broken system with a replacement that looks fundamentally flawed?

When the FSA announced that it was taking over banking regulation, it promised greater transparency for consumers. A noble goal, but one that, on November 1, it will singularly fail to achieve. There are few things to commend the Banking Code but, in its favour, it is clear and easy to understand. At 37 pages of large print, you can just about absorb it in a single sitting. Under the new regime, the code will be replaced with three separate directives. I can’t be the only one to think that one into three sounds like a recipe for befuddlement. The FSA will oversee two of the strands — the Banking: Conduct of Business Sourcebook and the Payment Services Directive. These broadly cover how banks deal with customers with cash deposits. Overdrafts, loans and credit cards will continue to be policed by the Banking Code Standards Board in its new guise of the Lending Standards Board. If you are keen to acquaint yourself with the rules, prepare for more than 100 pages of the finest legalese. The FSA has promised to publish reader-friendly guides before the November deadline, but this week was unable to confirm when. Why do we need three sets of rules in any case? This cobbled-together compromise results from a decades-old division between the regulation of banking and credit that should have been binned long ago. It is a shame, because the new rules contain some good ideas.

In fraud cases banks will have to prove that the customer was at fault. Currently the onus is on customers to prove that they did nothing wrong. Another positive move will require banks to give most customers two months’ notice of any interest rate changes. The FSA will also be able to fine banks and building societies that fail to treat customers fairly — although that has not proved a deterrent to bad behaviour in the past. It may stop the big institutional abuses, but many more cases will continue to slip through the net. All in all, this looks like a missed opportunity to swing regulation decisively in the customer’s favour.

Hey – I’m on the radio again!

How do I have time… well, at least I can type up my blog whilst listening to some CPD:

http://www.positivegroundradio.com/mt/index.php

Have a listen, it isn’t quite as funny as the Janet and John tapes of Terry Wogan, children in need fame, we edited out our giggling…

Older entries »